Contact Virginia DMV
Have a question or need service in a pinch? Contact us in whatever way works for you.
Online Services
Over 50 services are now available on dmvNOW.com, including:
- Change your address
- Replace your license, ID, registration or title
- Renew your license, ID or registration
Get your time back
See our full list of online services.
See Us In Person
Quickly schedule an appointment or visit us any day we're open. We offer three convenient options for in-person service:
Find a DMV Near You
Mailing Addresses
DMV Headquarters
- Virginia Department of Motor Vehicles
- P.O. Box 27412
- Richmond, VA 23269
Motor Carrier Services
- Virginia Department of Motor Vehicles
- Motor Carrier Services
- P. O. Box 27412
- Richmond, VA 23269
Call Us
We are currently experiencing extraordinarily high call volumes. If all our lines are busy, you may receive a message to call us at a later time. Rest assured, we're working diligently to get to your call. We appreciate your patience and look forward to serving you!
Main Number
804-497-7100
TTY: 711 or 800-828-1120 (Virginia Relay)
Hours:
Monday - Friday: 8 a.m. to 5 p.m. Eastern
Saturday: 8 a.m. to 12 p.m. Eastern
Motor Carrier Services
804-249-5140
Fax: 804-367-1058
TTY: 711 or 800-828-1120 (Virginia Relay)
Privacy Notice
At DMV, we are committed to protecting your privacy. Due to strict privacy laws, we can only talk to you about your own record. If you are contacting DMV for someone else, we will not be able to discuss their record with you. For more information, see Release of DMV Information.
Email Us
To contact us by email, please fill out our secure online form Please only email us with questions or concerns about your record, compliance or online transactions.
To ensure timely responses, enter all of the requested information, including your customer number (commonly found on your driver's license or ID). DMV will contact you by phone if we need additional information.
For your security, do not submit credit card information when providing details about your question. You will be contacted by an agent if payment is required.
Are you a member of the news media? See Media Resources.
Common Questions
Need to title and/or register a vehicle?
Besides walking into a customer service center, you can:
- Schedule an appointment Monday-Friday at any customer service center
- Visit a DMV Select (many schedule service by appointment only)
- Mail in the titling or registration application
- Drop off the titling application
New to Virginia?
See our step-by-step guide to settling in and getting on the road.
First time applying for a Virginia driver's license?
See Apply for a Driver's License to get started.
Involved in a crash?
Planning a trip to DMV?
See our tips to prepare for your DMV visit.
Learn more about REAL ID
Have more questions?
Get answers at DMV FAQs.
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