Contact Virginia DMV
Have a question or need service in a pinch? Contact us in whatever way works for you.
Online Services
Over 50 services are now available on dmvNOW.com, including:
- Change your address
- Replace your license, ID, registration or title
- Renew your license, ID or registration
Get your time back
See our full list of online services.
See Us In Person
Quickly schedule an appointment or visit us any day we're open. We offer three convenient options for in-person service:
Find a DMV Near You
Mailing Addresses
DMV Headquarters
- Virginia Department of Motor Vehicles
- P.O. Box 27412
- Richmond, VA 23269
Motor Carrier Services
- Virginia Department of Motor Vehicles
- Motor Carrier Services
- P. O. Box 27412
- Richmond, VA 23269
Call Us
We are currently experiencing extraordinarily high call volumes. If all our lines are busy, you may receive a message to call us at a later time. Rest assured, we're working diligently to get to your call. We appreciate your patience and look forward to serving you!
Main Number
804-497-7100
TTY: 711 or 800-828-1120 (Virginia Relay)
Hours:
Monday - Friday: 8 a.m. to 5 p.m. Eastern
Saturday: 8 a.m. to 12 p.m. Eastern
Motor Carrier Services
804-249-5140
Fax: 804-367-1058
TTY: 711 or 800-828-1120 (Virginia Relay)
Privacy Notice
At DMV, we are committed to protecting your privacy. Due to strict privacy laws, we can only talk to you about your own record. If you are contacting DMV for someone else, we will not be able to discuss their record with you. For more information, see Release of DMV Information.
Email Us
DMV Self-Service Options
Save yourself time and gas! More than 50 services can be done online, including:
- Creating an online account
- PIN/Password help (follow the prompts on the screen for assistance)
- Changing your address
- Ordering a replacement license, ID, title or registration
- Renewing your registration, driver's license or ID
- Notifying us you've sold a vehicle
- Surrendering unneeded license plates
- Tracking delivery of your order
For other services, schedule an appointment.
Appointments are available Monday through Friday and may be scheduled a maximum 90 days in advance. Call center agents cannot schedule appointments beyond what you see on this calendar.
For more urgent needs, walk-in services are available to customers during office hours at all DMV customer service centers. Wait times vary by location. To view estimated wait times at your local office, see our CSC Locator.
Need to title and/or register a vehicle? Besides walking in during office hours, you can:
- Visit a DMV Select (many are scheduling service by appointment only)
- Mail in the titling or registration application
- Schedule an appointment Monday-Friday to visit a DMV customer service center or
- Drop off the titling application at a DMV customer service center for completion within five business days.
New to Virginia? Learn about transferring your driver's license and vehicle title.
First-time Virginia driver's license applicant? See Applying for a Driver's License to get started.
Learn more about REAL ID.
Our mailing address:
- Virginia Department of Motor Vehicles
- P.O. Box 27412
- Richmond, VA 23269
Have another question? See DMV FAQs for helpful information.
Still Need to Talk to Us?
We are currently experiencing an extraordinarily high volume of calls. When all lines are in use, you may receive a message to call us at a later time. Rest assured, we're working diligently to get your call. We appreciate your patience and look forward to serving you!
Call us at:
- (804) 497-7100
TTY Callers:
- TTY Callers:
- 711 or (800) 828-1120 (Virginia Relay)
- Monday-Friday: 8 a.m. to 5 p.m., Eastern
- Saturday: 8 a.m. to 12 p.m., Eastern
Privacy Notice
At DMV, we are committed to protecting your privacy. Due to strict privacy laws, we can only talk to you about your own record. If you are contacting DMV for someone else, we will not be able to discuss their record with you. For more information, see Release of DMV Information.
Email Us
Email: Available 8:00 a.m to 5:00 p.m. Monday-Friday
Note: At DMV, we are committed to protecting your privacy. Due to strict privacy laws, we can only talk to you about your own record. If you are contacting DMV for someone else, we will not be able to discuss their record with you. For more information, see Release of DMV Information.
Are you a member of the news media? Please click here.
Are you a member of the news media? See Media Resources.
Common Questions
Need to title and/or register a vehicle?
Besides walking into a customer service center, you can:
- Schedule an appointment Monday-Friday at any customer service center
- Visit a DMV Select (many schedule service by appointment only)
- Mail in the titling or registration application
- Drop off the titling application
New to Virginia?
See our step-by-step guide to settling in and getting on the road.
First time applying for a Virginia driver's license?
See Apply for a Driver's License to get started.
Involved in a crash?
Planning a trip to DMV?
See our tips to prepare for your DMV visit.
Learn more about REAL ID
Have more questions?
Get answers at DMV FAQs.
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