DMV offers convenient E-ZPass On-the-Go service at many DMV locations. The E-ZPass On-the-Go kit is available for $35 and contains an E-ZPass transponder pre-loaded with $15 that can be used immediately on toll roads in and outside of Virginia.
To access the remaining $20, set up an E-ZPass account online at www.ezpassva.com or by phone at 1-877-762-7824.
Depending on location, DMV offers customers two types of transponders - E-ZPass Standard and E-ZPass Flex. Both transponder types can be used on all Virginia toll roads.
The E-ZPass Flex transponder has an added HOV switch which allows a customer in certain circumstances to avoid toll charges when the vehicle is traveling the 95 and 495 Express Lanes in northern Virginia. If the vehicle has three or more occupants, the transponder may be switched to "HOV ON" and the customer may travel toll-free. (For more information about traveling on the new 95 Express Lanes, please visit 95expresslanes.com.)
The E-ZPass On-the-Go kit can be purchased at many DMV customer service centers and DMV Selects. To find the location closest to you, refer to DMV Locations Selling E-ZPass Kits.
DMV does not accept returns of malfunctioning transponders or provide account management. Customers wishing to return an E-ZPass transponder for any reason must either visit a VDOT E-ZPass Customer Service Center or return their transponder via mail to:
For more information, visit www.ezpassva.com.